Grey Matter Employee Blog

Appirio 101: India Edition

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By Shashank Mishra, Associate Consultant (Workday), JDC I have been part of many introductory meetings, orientations and kick-offs so I thought Appirio 101 (Appirio’s version of this) would follow the same standard format- lengthy company discussions, unstoppable tsunami of “Hail Thy Company” speeches, and poor attendees dozing off midway. Oh boy, was I surprised! Appirio… Read More

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A Customer’s Moment of Truth – And How One Company Missed That Moment

cust experience

A little over a month ago, I had the opportunity to step into a new role at Appirio focused on enhancing our customer experience – both with Appirio and our rapidly growing [topcoder] community. The first (and probably best) piece of advice anyone in a new role usually gets is to get out there and… Read More

  

The Conversation

By Jonathan Schneider, Senior Consultant Francis Ford Coppola’s “The Conversation” is a 1974 film about a surveillance expert hired to record a secret conversation between a man and woman; the film was released between “The Godfather II” and “Apocalypse Now”, two of Coppola’s major works. “The Conversation”, in contrast, seems a small, even minor film.… Read More

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How the NFL Can Save the In-Stadium Experience through Digital Innovation…Before it’s Too Late

By Clinton Bonner, Senior Manager, Marketing (@clintonbon) Let’s face it, not every NFL franchise has the 12th man behind them, and yes, I happen to be a huge Seahawks fan, so before we go any further, #GoHawks! But last week, leading up to Wildcard Weekend, showed all of us a growing problem the vast majority… Read More

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A Lever Metaphor and Delivering Business Value

By Tony Alvizu, Engagement Manager The Appirio theme for 2013 has been ABCs – Agility, Business Value, Customers & Culture. In August, I (and many, many Appirians) attended Appirio 101, and the 2013 theme was discussed in detail.  It has been further reinforced during various team calls – specifically the Business Value component. I wanted… Read More

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It’s Movember Time at Appirio

By Kimberly Arden, Community Engagement Manager and Patrick Schiffli, Consultant Who would have thought that a wild idea, proposed a couple of years ago by two Appirio consultants, would develop into an annual tradition?  Not shave during the month of November?Sure…that’s been done and for a very worthy cause.  The Movember global movement to raise funds and… Read More

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Volunteer Spotlight: Launch U

By Jill Sievert, Workday Associates Practice Lead Appirio’s Volunteer Spotlight is a recurring feature of Grey Matter that showcases the work that Appirio’s employees have done with their Volunteer Time Off. Launch U offers Chicago’s underserved high school seniors support throughout the college admission and scholarship application process.  We provide one-on-one mentorship to prepare scholars for… Read More

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Honey Bunches of Appirio takes on the Spelling Bee!

By Chris Glitzer, Senior Consultant Last month, Appirio’s Silver Lining and employees in the Indianapolis office worked together and pledged funds that made it possible for Appirio to be a sponsor for the 7th Annual Indy Reads Spelling Bee. Why a spelling bee? The bee is an annual fundraiser for Indy Reads, a non-profit organization dedicated… Read More

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The Value of Being Part of a Team

By Jason Dent, Marketing Operations Manager The other day I was having a conversation with friends about our “Me First” generation’s often delusional capacity for entitlement and why so many people feel like they deserve the best life has to offer all the time, right out of the gate. While many valid theories were offered up,… Read More

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My Journey from End User to Subject Matter Expert

By Jennifer Ott, Associate Consultant I have never thought of myself as a “Technology Person.”  This is because I have always been highly focused on working directly with PEOPLE.  From working with children to working as an HR Business Partner, my days were spent directly interacting with and helping others.  As an “HR Person,” I… Read More

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