Finding Impact: How Nonprofits can use Salesforce Analytics Cloud


There are young people in cities across America who have the desire and raw talent to grow into business leaders. There are businesses hungry for a new generation of leaders. Between these two groups lies a chasm so deep it can seem uncrossable. Year Up is a nonprofit dedicated to building a bridge across this… Read More

John Gorup     @appiriojohn

A Keynote to Remember – Return of the Platform


"Even the very wise cannot see all ends." Gandalf, Return of the King   In 2004 I started at SAP in the Office of the CEO, at the time one of the foremost influential companies in enterprise technology. Over lunch a member of the executive board told me that the market was going towards the… Read More

Narinder Singh     @singhns
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Why Customer Experience Professionals Should Celebrate Salesforce Wave


Customer experience is one of those nebulous topics and functions that everyone talks about, all companies need but few know where to start. Perhaps because it doesn’t sit neatly in any one category. It bleeds across every function in a business, from sales to service, from marketing to operations, to finance, and IT. It’s hard… Read More


Welcome to the Salesforce Analytics Cloud


We will remember Dreamforce 2014 as the one where Analytics Cloud was born. There are a lot of reasons to celebrate its arrival. First of all, true Business Intelligence (BI) has been a lingering hole in Salesforce’s suite of products for a long time. Secondly, there is a large demand in the IT world for… Read More

John Gorup     @appiriojohn

A Plea to the Cloud Industry – Demand Competitiveness


Why Organizations Should Demand Speed, Early Results and Bold Thinking from their Cloud Providers We started Appirio eight years ago with a simple goal - to accelerate the adoption of on-demand (now the cloud) in the enterprise and disrupt the IT services industry. We wrote a manifesto back then called Services 2.0 because we were… Read More

Chris Barbin  

Appirio’s Dreamforce #BeniArt Philanthropy Auction!


Like many of you, we here at Appirio tend to get excited about Dreamforce. Very, very excited. This enthusiasm typically takes the form of creative expression. Two years ago we wrote and performed the self proclaimed Dreamforce Song of the Century in “Chatter Me Maybe”. Last year we had a twitter vending machine, which rewarded… Read More

Jason Dent     @dent_jason

It’s Time to Rise Above: Thoughts Before Dreamforce


For most of the Appirio staff coming to Dreamforce, the week begins Sunday afternoon at our office on Market Street. There, over 130 of us will gather to make our final plans and preparations. One thing that we’ll skim over is our theme: “Rise Above the Clouds.” As a technology services company, we help companies… Read More

John Gorup     @appiriojohn

How Crowdsourcing Can Make HR More Strategic


Since the early 1990’s HR has pursued the worthwhile goal of becoming more strategic. During most of this time, “becoming more strategic” has meant specifically that HR should alleviate itself of administrative burdens and manual processes, thereby freeing up resources to address the greater challenge of connecting human capital to business results. HR technology has… Read More

Ray Rivera     @rayjrivera

Increase Employee Engagement with a Worker Experience App


We recently had an interesting discussion at Appirio. The discussion was around, are we a “customer first” company or an “employee first” company? This may seem like a philosophical question, but the answer can often play out in many day-to-day decisions. It’s also a tough question to answer. Our company mantra is “Customer, Team, and… Read More

John Gorup     @appiriojohn

This Week in Crowdsourcing – 3 Things to Know


3 new articles from the world of crowdsoucing. Daniel Castro and Mark Doms collaborated on the most interesting piece I’ve read in a long time, this article about data and manufacturing.   The authors -- Doms is the Under Secretary for Economic Affairs in the U.S. Department of Commerce -- maintain that “a strong industrial… Read More

Ben Kerschberg     @BenKerschberg
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