A Happy Customer is the Result of a Great Worker Experience


The chief goal of Customer Experience is simple: facilitate and retain happier customers. Companies differentiate on Customer Experience by unifying business operations to deliver a consistent brand experience. This includes creating a company culture that facilitates open communication and innovation. Companies that make Customer Experience a priority have a more loyal, engaged, and satisfied following… Read More

Jiordan Castle  

The new way to develop mobile apps – Step 1 Idea to Prototype


Technology doesn’t always make life easier — it sometimes just shifts the majority of the effort to another place. For example, after Henry W. Seeley invented the electric iron, people didn’t spend less time ironing. Since his invention made ironing easier (and less dangerous), people ironed their clothes more often. Neatly ironed clothes were once… Read More

John Gorup     @appiriojohn

Need to Charter a Private Jet? There’s an App for That


Over the past couple of years, companies like Uber and Airbnb have used web and mobile applications to revolutionize the travel services industry. So, for the founders of Takeoff360, it made sense to harness the power of mobile to create an on-demand service that allows customers to charter private jets as well. After all, you… Read More

Nicole Klemp  

The Benefits of Mobile Engagement for Your Organization


Early last year, multinational conglomerate Honeywell turned to Appirio for help creating a mobile app in order to modernize their customer engagement. Thanks to Appirio’s talented global crowd, Honeywell had a working prototype of a mobile app for its cloud-based facility monitoring and management service just 10 weeks later. Ultimately, Honeywell was able to drive… Read More

Jiordan Castle  

It’s Time for the C-suite to Start Embracing Failure


There’s been some talk lately around this concept of “Fail Fast” and its effect on success — particularly when it comes to application development. But what does it mean and why would you want to fail at anything? Innovate by failing fast A great example of failing fast comes from this guy you may have… Read More

Nicole Klemp  

How Appirio is Participating in IBM’s Rapid Prototyping Through Crowdfunding + Crowdsourcing


Removing red tape — it’s a mantra of IBM’s CIO Jeff Smith. The Wall Street Journal’s recent article, IBM CIO Pushes Leadership Down the Ladder, does an incredible job of describing Jeff’s cultural and execution philosophy and the impact it has on current innovations at IBM. Here is a key snippet from the article: The… Read More

Clinton Bonner     @clintonbon

Hackathons and More: Behind the Scenes of Appirio’s Talented Crowd


Since 2001, the Topcoder Open (TCO) has brought many of the world’s best developers and designers immense success, both professionally and socially. Winners enjoy perks like recognition from our global community of 800,000+ technical experts, career opportunities with top tech companies, and of course, financial gain. Here we’ll pull back the curtain of Appirio's crowdsourcing… Read More

Jiordan Castle  

YP Turns to Appirio and Salesforce for Unified Customer Management


Gone are the days of flipping through that giant yellow book on the kitchen counter to find the number for your favorite pizza joint. Now, we reach into our pockets for one device and find our closest location, redeem a coupon, and have that pie delivered to our door without ever talking to another human… Read More

Nicole Klemp  

What Businesses Need to Know about WWDC 15


Over the years, I have often described Appirio as a team of cloud fundamentalists. Just like a vegetarian may wonder how McDonald's stays in business, the Appirio team tends to downplay the importance of the hardware part of computers. Sure, each of us gets a new MacBook Pro or a Dell laptop every 2 years.… Read More

John Gorup     @appiriojohn
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“Swiftly” Supporting iOS App Dev for the Enterprise


The Apple Worldwide Developer Conference (WWDC) is always an exciting time for the tech community, leaving many of us on the edge of our (virtual and actual) seats as we wait to hear what Apple has in store for us next — and this year is sure to be no different. Last year’s announcement of… Read More

Elizabeth Friedland  
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