This Week in Crowdsourcing – 3 Things to Know

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This week was great in terms of A+ coverage of crowdsourcing and related topics. Here are three articles you shouldn’t miss. (1) Can we predict the outcome of Supreme Court cases? Let’s see what our friends over at Vox have to say about the matter: Three scholars — South Texas College of Law's Josh Blackman,… Read More

Ben Kerschberg     @BenKerschberg

Can Payroll Actually Be Strategic?

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Not all that long ago I had one of those conversations that prompted me to reexamine something I thought I understood well. I was a new employee introducing myself to group of enterprise software product managers, learning their roles and the products they managed. After speaking with managers of recruiting, talent management, and LMS solutions,… Read More

Ray Rivera     @rayjrivera

How to focus your CRM on the Customer Experience

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It’s always confusing when I see people writing about “integrating Sales Cloud and Service Cloud.” This is like saying you need to integrate the hydrogen and oxygen in your glass of water. The good news is the molecules in that glass are already integrated. What you do with the glass of water is a more… Read More

John Gorup     @appiriojohn

Three Reasons Why Failing to Adapt Your IT Sourcing Will Cannibalize Your Company

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Gartner recently published a report the premise of which is that enterprises must change how they source IT in order to succeed in a digital world. They refer to this as adaptive sourcing. As set forth in our white paper, How Adaptive Sourcing Helps CIOs Revolutionize Innovative IT Sourcing, Gartner contends that enterprises must build… Read More

Ben Kerschberg     @BenKerschberg

Throwing Good Money, After Bad: The Curse of Sales Training

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By Braden Larmon $4.2 billion!  That’s a big number. It represents the amount of wasted investments on traditional sales training made each year by organizations.  Annually, companies spend approximately $5B on sales training, which consists mainly of taking sales reps out of the field and their environment, and dragging them through two or more days of… Read More

Appirio     @appirio

Strategic HR Planning on the Cloud: Let it Rain

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A Three-Part Series -- Part Three  In our previous two blog entries, we discussed how analytical insight must do more than simply enlighten managers about the workings of their organizations. It ought to provide guidance for planning, regardless of the time horizon or functional objective (e.g., strategic, operational, shift, project). We also described some of… Read More

Ray Rivera     @rayjrivera

[topcoder] and the Challenges of Mankind — Solving The Stuff of Dreams

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  When I was in Montessori School, I was able to follow my twin passions: dinosaurs (of course) and space, naturally. The creativity of a young mind soars when no limits are imposed. To me, Mars was no farther than the Moon. Saturn’s rings were perfect. Jupiter’s red sea remained a mystery; and astronauts talked… Read More

Ben Kerschberg     @BenKerschberg
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The Reality of Sales Enablement

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Even at successful companies, the Sales Force Automation (SFA) system can be a chaotic mess. Sales reps use Campaigns, Leads, Account Plans, Opportunities, Forecasts inconsistently when they use them at all. Making matters worse, the most successful sales reps often have the least accountability when it comes to using the SFA system. Sales managers and… Read More

John Gorup     @appiriojohn

How We Win the Integration Fight

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The success of system implementations is significantly dependent on integration. This is even more true as most cloud projects utilize agile methodology. The following are the three major items we work early in  the project to define the implementation path for integrations. 1. Consider Impact on Business Processes. The strength of the Force.com platform and… Read More

  

HR Analytics: Not Just a Numbers Game

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  A Three-Part Series -- Part Two  In the previous blog entry, HR Reporting: Still Getting a Bad Rap, we described how HR reporting once was chastised for containing too little useful data, but now gets criticized for containing too much. In either case, it is easy for businesses to blame shortcomings in human capital… Read More

Ray Rivera     @rayjrivera
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