Cloud Powered Business Blog

A Speedboat, Not a Titanic: Crowdsourcing with CrowdReason


Historically, we’ve always been skeptical of the unknown — a faceless phone operator, buying pants online without trying them on first in the store… For some organizations, this apprehension extends to crowdsourcing. If you’re hesitant about using the power of the crowd for your business, you’re not alone. But you’re also avoiding the inevitable; in… Read More

Jiordan Castle  

Can a Big Company Innovate Like a Startup?


Innovation is not always big and splashy, like a hoverboard or a taco-delivering drone. Innovations can be small improvements to processes or products, which — when done consistently — can result in real value. As Professor Greg Bunch said in a recent edition of Chicago Booth’s Capital Ideas, “Innovation is adding to, or subtracting from… Read More

John Gorup     @appiriojohn

Crowdopolis: The Boom in Crowdsourcing is Real


It was a hot, midsummer day in LA and Mike Morris and I were struggling to find suitable parking on a sprawling university campus. We found our way to a fairly plain looking auditorium and took our seats amongst the crowd. We listened intently to some quality speakers talk about the topic of crowdsourcing. This… Read More

Clinton Bonner     @clintonbon

10 Signs It’s Time to Look for a New Job


“The thing is, Bob, it's not that I'm lazy, it's that I just don't care,” Peter Gibbons says in the movie Office Space, during an interview with 2 men who’ve come to judge which employees are necessary at Initech. Here’s a movie most people consider a slacker comedy about ditching corporate life to do, well,… Read More

Jiordan Castle  

Tackle IT Department Problems With a New Way of Thinking


Businesses have been asking IT departments to do more with less for a long time now. So it’s common sense to proceed with caution, then, when looking to add something new to an already stretched business function. As good managers know, just because something is a trend, doesn’t mean they need to rush out and… Read More

John Gorup     @appiriojohn

The Battle for IT Talent is On — Are You Ready?


The evolution of technology has drastically changed the role of IT today. They’re no longer just “those guys that set up your computer” —  technology teams are an integral part of an efficient, competitive, and innovative business. And companies are fighting a battle on 2 fronts: demand for IT talent is at an all-time high,… Read More

Harry West     @hj_west

Why Leaders in Customer Experience Are at the Top of the Food Chain

big fish eat little fish

You know that one competitor that you’re constantly chasing, and you feel like they’re always just a few steps ahead? They may be in the lead because they have made improving their Customer Experience (CX) a top priority in their business. According to Forrester Research, companies considered to be CX leaders consistently outperformed CX laggards… Read More

Nicole Klemp  

Adaptive Sourcing and Crowdsourcing: 2 Things a Modern CIO Must Do to Win


We all know it was the Beatles who sang, You say you want a revolution… well ya know, we all wanna change the world. But who said this famous quote? “We need to re-invent IT. We need it to lead by consumerizing our approach to technology to drive the next generation of our business.” The… Read More

Clinton Bonner     @clintonbon

How a Loyalty App Can Power Your Salesforce Org


In 2015, the vast majority of us have smartphones. And many of us are in the business of buying and selling products and/or services, all of which hinges on good Customer Experience. As successful Customer Experience teams know, when you combine people and technology, the result can be something incredible. One example of this is… Read More

Jiordan Castle  

How can crowd complement your current resource model?


Most IT in medium and large enterprises have a mix of internal resources, onsite contractors, GSI partners (often potentially a global GSI like IBM, an Indian offshore partner like Infosys and maybe a regional/specialized organization for vertical or functional expertise). As these enterprises think about how crowd can fit into this mix, here are some… Read More

Mike Epner  
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