Balakrishna Narasimhan (@bnara75)
Since Salesforce made the Social Enterprise its rallying cry and company-wide message early this year, a lot has been written about this topic. However, until now much of the conversation has focused on what social enterprise means for front-office processes like PR, marketing, sales, and customer service. But what does social mean for rest of your business including finance, HR, supply chain and more?
A recent survey of 103 social business early adopters by Ray Wang (@rwang0) provides some clues. According to Ray’s research, while CRM still accounts for the top three use cases, the next three use cases are internal project workspaces, recruiting and employee feedback.
With Workday’s recent announcement about their integration with Chatter, we’re starting to think about a broader set of social HCM use cases and the possibilities are far more exciting than just approvals, recruiting and performance feedback loops. Here are some the things we’re excited about when we think about social HCM.
As you can see, we’re excited about Social HCM and all the possibilities opened up by Chatter integration in Workday 15. We can’t wait to start exploring many of these use cases within Appirio and with our customers. If you have any other Social HCM use cases, please let us know in comments or on twitter (#appirio #hcm)!
Appirio is a global services provider who uses crowdsourcing and cloud, social and mobile technology to help enterprises reimagine their business and become more agile. Appirio brings together technology expertise with a deep understanding of the way people work, and the nearly limitless skills of a crowdsourcing community of 70,000+ developers, to help enterprises transform relationships with their customers, partners and workforce. Appirio has worked with more than 500 enterprises, including organizations like Facebook, Intuit, Japan Post Network, L’Oreal, McGraw-Hill, NetApp, The Four Seasons, and Virgin America. The company is backed by Sequoia Capital, GGV Capital and General Atlantic.