Leadership > Erik Duffield
As General Manager, Global CRM, Erik Duffield leads Appirio’s Global Customer Relationship Management (CRM) sales and delivery teams. Erik and his team envision, design, and develop modern enterprise experiences on leading cloud platforms including Salesforce and Amazon Web Services (AWS). His organization is where strategy, architecture, creative, and experience design work in concert to transform enterprise customers into the agile organizations of the future.
Erik previously led Appirio’s Global Consulting team as well as the Workday consulting practice. Before joining Appirio, Erik was Managing Director at JCB Partners where he helped grow the data and analytics consulting firm, leading to a successful sale to Perficient in 2011. Erik brings extensive professional services leadership experience developing teams, geographies, verticals, and practices.