NetApp delivers storage and data management solutions that provide cost efficiency and accelerate business breakthroughs. As a company that prides itself on always finding ways to enable its customers to do things they couldn’t do before at a speed they never thought possible, NetApp strives for the same achievements for its own IT and business teams. Yet prior to this year, their Field Operations team employed a sales solution that was extremely costly to maintain and scale to keep up with NetApp’s growth.

After gathering extensive employee feedback, the NetApp sales ops and IT teams combined resources to revamp their existing sales solution using Salesforce Sales Cloud and other cloud productivity apps. The team was composed of Cloud Pioneer winners Jane Vaillancourt, Cynthia Stoddard, Leslie Thiel, Shihling Liang, Chandransu Choudhury, Teresa Lacsina, Nimish Shah, Thomas Mirrione, Jessie McKay, Christopher Cho, Hiroaki Ajari, Anujit Sarkar and Rita Sair. Working with Appirio and its Cloud Management team, the NetApp team modified its traditional waterfall approach to an agile methodology and created processes that would help keep pace with ever-changing business requirements, new sales needs, and evolution of cloud platforms. Within a relatively short period of time, NetApp saw an improvement in number of sales people submitting their own forecast and a 95 percent adoption rate of the system, leading to improved user satisfaction, better lead conversion as well as improved forecasting and visibility.

Enterasys Networks, a Siemens Enterprise Communications Company, is a premier global provider of wired and wireless network infrastructure and security solutions. At Enterasys, Vala Afshar and Dan Petlon are leading the company's cloud-first initiative and together are continuously pushing the envelope on adopting cloud, social, and mobile technologies. Enterasys was a "first adopter" for Salesforce Chatter and Siteforce, as well as many other cloud technologies. Today, Enterasys has nearly 30 cloud based business applications. In addition to cultivating a cloud culture internally, Vala and Dan have been leading the charge to bring the benefits of cloud computing to Enterasys customers through isaac, the industry's first social media interface that connects your IT network products with your social network. By adding people and products to the social network graph, and moving customer support processes to the cloud, Enterasys is able to leverage Salesforce Service Cloud to better service their customers. Through their vision, innovation and ability to lead, Vala and Dan have brought Enterasys to the forefront of enterprise cloud adoption.

Suntech (NYSE: STP) develops, manufactures, and delivers the world’s most reliable and cost-effective solar energy solutions. Dr. Shi and Mr. Beebe have been the leaders behind Suntech's global CRM implementation, spearheading the global sales transformation by taking Suntech from separate, homegrown systems to a customized, highly scalable, and global sales infrastructure. Suntech’s new CRM features multi-lingual support, measurement in both watts and multi-currency, and revenue management. By partnering with Appirio, Suntech rolled-out the new system in just 14 weeks which included pilot testing and training for users on three continents in both English and Chinese. With Dr. Shi and Mr. Beebe's leadership, Suntech will continue to transform their business by deploying CRM for additional sales operation processes throughout the world in the coming year.

Glocap Search is a premier search firm dedicated to serving the specialized recruiting needs of clients in various industries. Adam and Christina have spearheaded the initiative to revolutionize the way Glocap interacts with its applicants and hiring firms by moving its recruiting and staffing platform—used by 90 percent of Glocap employees all day, everyday—to the cloud. With assistance from Appirio, Glocap built a custom Force.com Recruiting Platform integrated with two AppExchange partner applications and 800,000 portal seats. Glocap continues to work with Appirio to take steps to become a full Cloudsourcing company by integrating all of their business applications in the cloud.

RehabCare is a national provider of post-acute services, managing rehabilitation programs in partnership with over 1,260 hospitals and skilled nursing facilities. They own and operate 35 long-term acute care and rehabilitation hospitals. Dick and Jayson are leading a strategic initiative to transform RehabCare's technology foundation using platforms like Salesforce, Force.com, Google Apps, Google Health and Apple's iPad. The new technology platform has helped RehabCare dramatically improve their patient intake and referral process, the way they track, benchmark and improve rehabilitation procedures, and the way they report and communicate progress to Medicare, patients and their families.

DeVry Inc. (NYSE: DV, member S&P 500 Index) is the parent organization of DeVry University, Advanced Academics, Ross University, Chamberlain College of Nursing, Apollo College, Western Career College, Becker Professional Education, and Fanor. Mary Ann and John are driving a multi-year company-wide initiative to transform all of DeVry's student-facing processes.  In 2010, they led a major project to build a cloud-based applicant management process using a heavily customized version of Salesforce CRM integrated with 30+ other systems.  This has already led to a 50x improvement in response time to prospective student’s inquiries, a reduction in application processing time and a significant increase in overall responsiveness to students.

Dolby Laboratories is a globally recognized innovator of audio, imaging, and voice technologies for cinemas, home theaters, PCs, mobile phones, and games. Curt and Scott drove Dolby's early adoption of Salesforce CRM to support multiple customer-facing processes. Over the past few years, Curt and Scott have overseen the migration of many of Dolby's key sales, customer support, and licensing processes to Salesforce.

Built on more than 50 years of innovation and fun, Dunkin’ Brands, Inc. leads and builds great brands at the forefront of the quick service restaurant segment of the food and beverage industry. Michael, Erik, Greg, and Jon led Dunkin' Brands' efforts to move their business development and franchisee candidate-facing processes to the cloud. With Appirio's help, they implemented Salesforce Sales Cloud as the system of record for all sales processes across Dunkin' Brands and built three custom websites on Salesforce Sites to manage initial franchisee applications, restaurants available for sale, and event RSVPs. Now, Dunkin' Brands has a consistent franchising recruitment and business development process built on a modern, flexible and scalable cloud platform.