Appirio helped architect and tune the system to provide almost the same level of response time as the conventional system.
Tohru Futami CIO at AIG Edison Life Insurance
AIG Edison Life Insurance
Business Need: Upgrade Core Applications
- Internal systems outdated, seven years old
- No process to let the back office and sales staff share information in a timely manner
- Some core processes still paper-based
Appirio Solution: Force.com for Core Insurance Workflows
- Provided data modeling for the migration of multiple applications to Salesforce's Force.com platform
- Key systems include the business support system (Phoenix Navi), Life Insurance Sales Portal for existing subscribers (My Edison), Call Center, and more
Key Highlights: Millions of Users, 3,000 Employees
- Deployed via Salesforce.com at one-third the cost and one-third the time of traditional in-house architecture
- The system is currently available for use by several million AIG Edison customers, millions of prospects, 3,000 employees and 15,000 insurance brokers and resellers
- System currently handles complex tasks such as generating insurance quotes and running simulations to assess coverage needs
