We chose Appirio because of their strong business expertise, ability to innovate with Salesforce.com and substantial enterprise experience.
George Lin CIO at Dolby Laboratories
Dolby
Business Need: Cloud Roadmap and Migration
- Partner with a cloud service provider for ongoing deployments of Salesforce at Dolby since 2007 across multiple lines of business
Appirio Solution: Force.com, Sales Cloud, Service Cloud, Customer Portal
- Developed overall cloud roadmap starting with modernizing front-office processes
- Customized Dolby's Sales Cloud deployment to meet business specifications, deployed Service Cloud for managing customer entitlements, created Dolby's Compliance Extranet, and created a custom solution on Force.com to manage all licensing data
Key Highlights: Deployed Integrated Salesforce/SAP Solution to 800+ Users
- Developed an architectural approach for integration via web services to SAP/PI
- Leveraged Informatica for integration
- 850 Seats: 100 Sales Cloud, 400 Service Cloud, 300 Platform, 50 Portal
