

Thomson Reuters
Company Description
Thomson Reuters is the world’s leading source of intelligent information for businesses and professionals. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, scientific, healthcare and media markets, powered by the world’s most trusted news organization. With headquarters in New York and major operations in London and Eagan, Minnesota, Thomson Reuters employs more than 50,000 people in 93 countries. Thomson Reuters shares are listed on the New York Stock Exchange (NYSE: TRI); Toronto Stock Exchange (TSX: TRI); London Stock Exchange (LSE: TRIL); and Nasdaq (NASDAQ: TRIN).
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Cloud Story: Cloud Application Development
“We integrated Appirio in to do all of our Force.com development for us. It’s very important to get your team right, and the level of experience right.”
- Simon Williams
OnDemand Programme Manager at Thomson Reuters
OnDemand Programme Manager at Thomson Reuters
Business Need: Unified Customer Data, Post-MergerAppirio Solution: Custom Force.com Portals
- Post-merger, needed to consolidate multiple sources of product and customer data
- Required a single access point for product administrators, exposed externally
- Created two custom portal application to gather customer information - products and versions - to prepare for migration of user data onto signal platform
- Used Appirio Cloud Connectors to store/route documentation in S3
Results: 50K+ Users, SSO, .Net / Siebel Integration
- 50K+ external users
- Single Sign On implemented
- Integrated with .NET based existing customer portal (for SSO authentication), and integrated with Siebel via web service

