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Thomson Reuters

Cloud Story: Cloud Application Development

Business Need: Unified Customer Data, Post-Merger

• Post-merger, needed to consolidate multiple sources of product and customer data
  
• Required a single access point for product administrators, exposed externally
  
  

Appirio Solution: Custom Force.com Portals

• Created two custom portal application to gather customer information - products and versions - to prepare for migration of user data onto signal platform
  
• Used Appirio Cloud Connectors to store/route documentation in S3
  

Results: 50K+ Users, SSO, .Net / Siebel Integration

• 50K+ external users
  
• Single Sign On implemented
  
• Integrated with .NET based existing customer portal (for SSO authentication), and integrated with Siebel via web service
  

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