Appirio was able to help us save a significant amount of money by not only reducing our licensing costs, but also getting this project delivered in about 4 months, and that's including all the branding, traditional change management and project management.
Matt Brady Director Sales Automation at TransUnion
TransUnion
Business Need: Online Customer Registration System
- TransUnion has a wide range of customers who furnish and purchase consumer information
- Need an accessible system that allows potential customers to login and enter information about their company
Appirio Solution: Sales Cloud, Force.com, Customer Portal
- Defined business processes and designed a fluid system using Salesforce
- Integrated Salesforce Customer Portal for prospect applications
- Built custom user interface using Visualforce to provide rich, fluid user experience
- First custom integration between Salesforce and EchoSign
Key Highlights: Processing time decreased from weeks to minutes
- The first processed document took a total of 55 minutes from beginning to end (including countersignatures, review, etc.) and was biometrically signed
- Prior manual methods would take anywhere from two days to a week to process the applications
