Strategic Partners

Leading the Way with Salesforce.com

Appirio delivers a full range of products and services focused on helping accelerate the adoption of on-demand solutions such as salesforce.com. Appirio's salesforce.com practice offers SaaS strategy, implementation, and change management services plus a portfolio of products that extend Salesforce and bring it together with Google Enterprise. Together, these offerings enable companies to take full advantage of Salesforce’s on-demand application and platform capabilities, while reducing migration and implementation risk and increasing user adoption.

Appirio is a certified salesforce.com AppExchange Partner, certified Consulting Partner, Education Services Content and Curriculum Development Partner, Education Services Instructional Delivery Partner, an inaugural member of salesforce.com Incubator and Incubator 2.0 Programs, and  the first joint partner of both salesforce.com and Google Enterprise.

Appirio Products for Salesforce.com

Salesforce for Google Apps

strategy Bring together Salesforce and Google

The Goal

  • Bring together Google Apps™ and Salesforce to allow companies to easily synchronize calendars, collaborate on marketing campaigns, find and embed documents, and create and share customized CRM dashboards.

What We Deliver

Salesforce Apps & Extensions

strategy Levaergae Salesforce to drive value

The Goal

  • Provide tools, technologies, and fully-supported applications that leverage and extend salesforce.com.

What We Deliver

Appirio Services for Salesforce.com - Strategy and Concept

SaaS Strategy & Apps Portfolio

strategy How to leverage on-demand solutions

The Goal

  • Help medium and large enterprises find a better way to match business needs with their technology portfolio, leveraging on-demand solutions like salesforce.com

What We Deliver

  • Portfolio Model Analysis and Plan (P-MAP)
  • Inventory of business and IT initiatives
  • Inventory of applications and servers currently deployed
  • Go forward strategy, approach, and principles

Requirements and Strategy

strategy How Salesforce can help your business

The Goal

  • Help companies understand how to match their project drivers with the use salesforce.com to determine key capabilities, direct and indirect financial benefits, and integrate salesforce.com into an overall on-demand and IT strategy

What We Deliver

  • Project Requirements and Priorities Plan
  • Live salesforce.com concept for your business
  • ROI—estimate of business benefits and TCO
  • Use case specific feature comparisons

Appirio Services for Salesforce.com - Implementation and Migration

Service and Support Rollout

strategy Transform your support capabilities

The Goal

  • Help companies make a successful, rapid transition to running their customer support center on salesforce.com

What We Deliver

  • Discover and map of support business processes
  • Migrate to salesforce.com from legacy on-premise case management systems
  • Use the salesforce.com Customer Portal as your self-service center
  • Improve maintenance renewal rates using salesforce.com as your support contract management system

Salesforce Automation Rollout

strategyThe proven leader in on-demand CRM

The Goal

  • Help companies make a successful, rapid transition from legacy applications such as Siebel, Oracle, and SAP to salesforce.com's CRM offerings

What We Deliver

  • Discover and map of sales business processes
  • Migrate to salesforce.com from legacy on-premise systems
  • Improve transparency and close rates using salesforce.com as your sales force automation system

Salesforce for Google Rollout

strategySolutions for business,
meet solutions for businesspeople

The Goal

  • Help bridge the gap between the tools that businesses need to run (salesforce.com) and the tools that people use to work (Google Apps)

What We Deliver

  • Implementation of new Salesforce for Google Apps functionality
  • Implementation and extension of Appiro's products for Salesforce and Google Apps

Force.com Development

strategy Match your business - exactly

The Goal

  • Help companies leverage the power of Salesforce as a platform to meet their custom application development or industry-specific business needs

What We Deliver

  • Leverage salesforce.com as a full application development platform alternative to traditional technologies
  • Use the Apex Platform as a hosted database, business logic engine, and user interface layer
  • Migrate from spreadsheets and email to workflow-driven business processes

Appirio Services for Salesforce.com - Education and Change Management

Education & Change Mgmt.

strategy Moving towards the future one step at a time

The Goal

  • Successful adoption rates through an integrated set of change management plans including communications and training targeting key end users
  • Change Management: Holistic approach to your education solution encompassing business goals, rollout plan, and ongoing content design and delivery.
  • Content Creation: Education requires well thought-out support materials, whether it's a script and a job aid for a quick virtual session or a complete set of training materials for a major implementation.
  • Delivery: Our Education Services group combines a consultative approach with training delivery

What We Deliver

  • Stakeholder analysis template
  • Training slides
  • End user guide
  • FAQ
  • Lab exercise guide
  • Cheat sheets
  • Live training
  • Video training
  • Advocates list
  • Client implementation support roles matrix
  • Communication plan
  • OCM Workstreams
  • Project Plan