Education
The journey doesn't end with implementation and the big Salesforce.com or Google Apps go-live. You need to develop a plan for continuous education and improvement. Appirio's education services experts can guide you through the process of creating a rollout plan for your Salesforce.com or Google Apps training needs, from training material design and production, to train-the-trainer, to creation of an online portal for knowledge management, we can help get the most out of your implementation.
At Appirio, we believe that people want to be productive, they need support for their job functions, and they are willing to pay attention if content is relevant. That's what good education design is really about - establishing relevancy. Who is the audience? What matters to them? How do you choose a style appropriate to their functional and learning style? Taking these answers as our guidelines, we will establish clear, concise content delivered in a format that is easily accessible.
Appirio is the recognized expert in developing and delivering Salesforce.com and Google Apps training. In fact, we were selected by salesforce.com as a leading content & curriculum development partner and instructional delivery partner, for Service & Support and Force.com platform development. We develop and deliver public courses throughout the year on behalf of salesforce.com all over the United States.
Appirio's Education Services
Education Design
What are your training goals around Salesforce.com and Google Apps? How do you measure success? Answering these questions is the critical first step to creating a successful education program - going further than "checking the training box" and defining what will truly support your learners, both today and in the future. From this starting point Appirio will create a holistic approach to your education solution encompassing business goals, rollout plan, and ongoing content design and delivery. From lightweight single-use knowledge update blast to multi-phased, multi-targeted curriculum planning, your education rollout is critical to your success. |
Content Creation
Education requires well thought-out support materials, whether it's a script and a job aid for a quick virtual session or a complete set of training materials for a major Salesforce.com or Google Apps implementation. We will work within the your timelines to deliver the support you need. We'll work with existing materials to update and expand them, or create materials from the ground up. From simple job aids to ongoing blended curriculum programs, we can help you get the most out of your investment by working with you to create the right solution. |
Delivery
Whether have a training staff and need assistance with delivery of Salesforce.com or Google Apps education, or you need to rely on Appirio, we will provide the resources to get the message across. Our Education Services group combines a consultative approach with training delivery - only by staying up to date in the market can you provide the depth and insight necessary to bring training alive. |
