01.

How Focusing on Customer Experience can Empower Your Employees

Join Appirio and Coveo as we share how to infuse intelligent search and relevancy into day-to-day workflows to solve customer problems, faster.

October 3, 2019 @ 1pm ET

How Focusing on Customer Experience can Empower Your Employees

Appirio

How Focusing on Customer Experience can Empower Your Employees

Date
October 03, 2019
Time
1:00 PM - 2:00 PM

Customers don’t care who they talk to when they need help. They just want answers. But if employees can’t get access to the information they need, they can’t deliver the effortless experiences that customers demand, and increasingly expect.

In this webinar, we’ll look behind the scenes of a global media conglomerate to see how they trusted Appirio when implementing Coveo as their customer experience solution.

  • Provide one continuous customer conversation by unifying relevant results across all channels, building off a common core that is customized to suit the specific needs of each channel.
  • Empower employees quickly to improve proficiency and deliver consistently relevant experiences.
  • Unify teams and technologies to enable consistent, highly effective customer interaction and experiences.
Register
Speakers
Headshot of Annie Albrecht
Annie Albrecht
GTM Specialist Growth Practices, Appirio
Headshot of Stephen Rahal
Stephen Rahal
Director of Product Marketing – Workplace Solutions, Coveo
Headshot of Neil Wixson
Neil Wixson
Integration Arcitect, Appirio