When you’re commuting to the office, putting in work at the gym, or avoiding that chatty person next to you on a flight, nothing passes the time like a good podcast. If you’re in the Salesforce ecosystem, there’s always a ton of information to digest, so access to Salesforce experts (that you can listen to […]
Warning: This blog post may contain spoilers, so if you aren’t caught up on all seven seasons of Game of Thrones, get out while you still can! (And just go download our ebook about worker productivity. It’s not about dragons, but still super interesting.) Sometimes, the office is a place of harmony. Other times, it […]
Back in 2012, Thomas Davenport wrote in the Harvard Business Review (HBR) that Data Scientists have the “sexiest job of the 21st century.” Jump ahead five years, and data science is just as hot — if not hotter. Whether it’s big data, microdata, customer data, employee data, Data from Star Trek … we’ve got a […]
To creating great experiences, you have to start by evaluating the current state of your Customer Experience – where it is now, and where you want it to be.
The onboarding period is a critical time in an employee’s career, yet many organizations are failing at it. According to the Harvard Business Review, only 28 percent of companies say they have a highly successful onboarding program, and 22 percent of companies don’t have a program in place at all. Cultivating productivity in your workers […]
In this video series, thought leader and “futurist”, Jacob Morgan, explains that providing work perks like free snacks or yoga classes — while a nice bonus — are not equal to providing workers with an engaging culture. Through his research, Morgan has found that spending money on perks doesn’t solve employee engagement problems. Instead, transforming […]
Whatever your field or industry, your people have jobs to do. (Even this guy, who tastes ice cream for a living.) So if your workers have to jump through hoops to access the tools they need to do those jobs, they will become frustrated — and eventually — disengaged. Workers who are disengaged from their […]
If you want to recruit (and keep) top talent in today’s competitive environment, offering a volunteer program to your workers is crucial. Donating corporate dollars or offering gift-matching just isn’t attractive enough to many workers. This is particularly true of millennials, who make up the largest generation in today’s workforce. In an interview with Monster.com, […]