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8 Great Podcasts for Salesforce Users

When you’re commuting to the office, putting in work at the gym, or avoiding that chatty person next to you on a flight, nothing passes the time like a good podcast. If you’re in the Salesforce ecosystem, there’s always a ton of information to digest, so access to Salesforce experts (that you can listen to […]

Ask the Business Analyst: 10 Tips for Rocking Your Next Discovery Session

By Michael Henry “Palms are sweaty, knees weak, arms are heavy.” – Marshall Mathers The opening lines of Eminem’s popular rap ballad “Lose Yourself” accurately articulate the feeling many new and experienced Business Analysts (BAs) feel as they begin projects with a client. After completing 10+ projects over 3+ years at Appirio, I have listed […]

Employee Onboarding and the Virtuous Cycle

By David Barron While working with a current client, I was engaged in a conversation about how difficult it was to get their workers onboarded, and how it negatively affects their Customer Experience. As 90 percent of their worker population is directly customer-facing, the cause and effect of the worker onboarding experience can create “Customers […]

Appirio Sessions to Add to Your Dreamforce Agenda Now

Appirio believes in creating a different experience. This year at Dreamforce, our presence will be intensive, well-known, and impactful. We want to answer the questions you don’t know you have. We want to help guide you in the constantly changing — and sometimes perplexing — technology industry. Let us help you become the master of […]

Brand Is Not a Logo Or a Tagline

Just like your culture is more than a plaque on the wall, your brand has to be more than a logo. “Just Do It” or “Think Different” are iconic examples of complex brand expressions delivered in just a couple of words, but the brand is so much more. Made up of the intangible elements that […]

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