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Happy Workers, Happy Customers: The Virtuous Cycle

Companies like Google and Facebook seem to have mastered the balance of happy workers and happy customers. But while most organizations lack the budget and scale that these tech giants have, delivering a great Customer Experience (CX) and Worker Experience (WX) is still very achievable — regardless of company size or industry. What many business […]

How Iqarus Uses Salesforce to Gather Life-Saving Data

For over 40 years, the professionals at Iqarus have been providing intelligence-driven health solutions in high-risk environments (like on a Diving Support Vessel operating in the North Sea). As a business that thrives on data, the leaders at Iqarus naturally saw the need to provide employees with a cloud-based tool that would allow them to […]

Ask the Experts: Learning and Development in 2017

  Employees today want things like flexible work environments, competitive pay, and good benefits. But to compete for today’s top talent, organizations also need to provide opportunities for growth and learning. By creating a collaborative learning environment, employees will feel more fulfilled and engaged, and can gain important skills to excel in their jobs. To […]

A Look Back at 2016 and Ahead to 2017

Some years pass by indistinguishable from those before, while others you remember for the rest of your life. It seems like 2016 is going to be the latter. There was a contentious election, some iconic celebrities left us too soon, LeBron James brought a world championship to Cleveland, and the Chicago Cubs won their first World […]

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