By: Derek Heim A strong organization mirrors a well-designed puzzle. In order for everything to look good — and function properly — all of the pieces must differ. If the pieces are all the same, they won’t fit together, and the puzzle can’t be built. Any stable organization will have a diverse group of individuals, […]
Workday Rising is fast-approaching, so mark your calendars for October 9-12, 2017 in Chicago at the McCormick Place Convention Center! The event is Workday’s annual gathering of customers, prospective customers, partners, and employees that collaborate and learn how Workday helps organizations achieve their growth objectives and prepare for the future.
Back in 2012, Thomas Davenport wrote in the Harvard Business Review (HBR) that Data Scientists have the “sexiest job of the 21st century.” Jump ahead five years, and data science is just as hot — if not hotter. Whether it’s big data, microdata, customer data, employee data, Data from Star Trek … we’ve got a […]
With Appirio’s Virtuous Cycle you can achieve a great Customer Experience by empowering your Worker Experience. That’s where Appirio’s magic spells come in.
“What keeps you up at night?” This is the number one question employees ask me. It’s a great question and my answer has been the same since the early days of Appirio – our culture. It’s not growth. It’s not our competition. It’s not customer loyalty. It’s not money (although to be honest that did […]
The “future of work” is the present, and that means now is the time to kick down the cubicle walls and think outside the box. Your employees will do their most productive work if you provide them with the resources, technology, and data they need, along with the freedom to use it wherever they choose. […]
To creating great experiences, you have to start by evaluating the current state of your Customer Experience – where it is now, and where you want it to be.
The onboarding period is a critical time in an employee’s career, yet many organizations are failing at it. According to the Harvard Business Review, only 28 percent of companies say they have a highly successful onboarding program, and 22 percent of companies don’t have a program in place at all. Cultivating productivity in your workers […]
The first half of 2017 has come and gone, and businesses across the globe are striving to determine what’s working for them, and what isn’t. All departments — from human resources to finance — are looking at their current strategies, and assessing their strengths, weaknesses, and goals. The leaders of these teams make tireless efforts […]