As one of the country’s largest manufacturers of “smart” waste containers, Rehrig Pacific Company is known for innovation in their industry. So when they noticed some gaps in their customers’ collection system processes, they created a more modern, trackable, mobile solution (with the help of Appirio).
Rehrig’s custom Salesforce solution now gives their users access to customized reporting and dashboards, live mapping to plot daily collections, and the ability to see truck locations in real time. They can view the status of collections and maintenance tasks, view driver routes, and schedule work orders with the touch of a button.
Hear from Robert Martin, Rehrig’s Director of Technology Services, as he discusses how Rehrig’s new intuitive system is improving driver efficiency and customer engagement.