We’re sad to report that Google has announced it will discontinue support for GMail contextual gadgets on August 1, 2018.
Appirio’s CloudFactor application uses the contextual gadgets technology to surface Salesforce CRM information in GMail, so CloudFactor will not be visible in GMail after August 1, 2018. We will fully support CloudFactor until Google disables contextual gadgets (even if that’s after August 1).
Appirio is currently finalizing a new version of Cloudfactor that will manifest itself as a GMail add-on in the new Gmail UI. We will notify Cloudfactor customers as soon as you can find and download it in the the G-Suite marketplace.
Feel free to contact support with any questions. We thank you for your support as an Appirio customer.