01.
Health & Life Sciences

Putting Patients at the Center of the Care System

Give your healthcare employees anywhere, anytime access to data, tools, and insights on the world’s most strategic platforms for growth.

Our Take

Patient-centric care

We partner with you to design and implement Health & Life Sciences solutions that create better patient experiences. Gain a 360 view of the patient experience and deliver more personalized communications to boost patient engagement and accountability.

Drive better healthcare outcomes with the combined power of Salesforce Health Cloud, Field Service Lightning, and Salesforce Shield. Accelerate your business transformation with data-based insights from Einstein Analytics, AI, and IoT and build a culture of continuous innovation.

Pharmaceuticals

Pharmaceutical companies are challenged when it comes to global commercial excellence, market access and making both therapy and drugs accessible to the global patient population.

01.
Healthcare Professional Engagement

Deploy collaborative and engaging solutions to healthcare providers to educate and engage healthcare professionals and partner with HCPs to engage

02.
Patient Access Programs

Develop and deploy patient access programs and support solutions to engage patients and make therapy accessible to a larger patient population with Health Cloud-based patient support services solutions

03.
Complex Pricing and Market Access

Develop and deploy engaging and efficient market access programs and tender and bid management solutions by leveraging CPQ, CLM and Sales Cloud Solutions

Payer

Payers are tasked with transforming how they acquire and enroll new members, and providing and engaging user experience to drive more wellness and increase utilization. By leveraging Vlocity Health’s solutions, coupled with Salesforce, payers have the tools to provide a high-touch, digital, end-to-end experience from lead to membership.

01.
Digitize Business Proccesses
  • Benefits Management
  • Benefits Marketplace
  • Document Management
  • Benefits Renewal
02.
Seamless Patient Experience
  • Automated group set-up
  • Employer & Employee Self-Administration
  • Enrollment
  • Analytics & Reporting
03.
Patient Self-Service
  • 360 Patient View, including member benefits, plan information, and claims
  • Member Verification
  • Interaction Management
  • Benefits Search
  • Claims Search
  • Pre-Authorization
  • Customer Analytics & Insights

Provider

Health systems are constantly challenged to find new ways to keep their existing and future patient and provider bases happy. That’s why they’re turning to Appirio and Salesforce Health Cloud to amplify their engagement efforts. Today’s Health and Life Sciences leaders are expanding their effectiveness with innovative Salesforce solutions and managed packages to to provide integrated, coordinated, and personalized care delivery across the entire healthcare ecosystem.

01.
Self-Service
  • Case Management
  • Knowledge Management
  • Patient Management
  • Provider Management
  • Care Management
02.
Patient Access to Care
  • Patient Management
  • Prior Authorizations
  • Provider Search
  • Scheduling
03.
Payments & Revenue Recognition
  • Patient Management
  • Financial Management
  • Price Authorizations

Learn how Ashfield transformed patient services with a cross-cloud consumer UX

Learn how Ashfield transformed patient services with a cross-cloud consumer UX

Healthcare Solutions

Employee Community Lightning Bolt

Happy, engaged employees are key to creating happy, satisfied customers. But employee engagement is about more than snacks and foosball tables. It’s about supporting employees through digital experiences that empower them to collaborate and work smarter together. Appirio’s Employee Lightning Bolt Solution is built using Salesforce Communities & Lightning – meaning you can roll out a consumer-grade, beautiful employee community with minimal development, and focus your efforts on evolving your community to meet your employee’s needs.

Surgical Case Management Lightning Bolt Solution

Discover a next-generation portal for doctors, providers, schedulers, and medical staff that simplifies surgical supply and medical device orders.

Built on the Salesforce Community Cloud, this structured and guided ordering experience helps doctors select the right products based on the specific procedure they’re performing.

Start a conversation today!

Talk to a healthcare expert