01.
Higher Education

Reimagine Education for a Changing World

Personalize constituent experiences throughout the university lifecycle

Our Take

Experience and Adoption Guided by Strategy and Change Enablement

Constituent information can be scattered across a variety of systems, spreadsheets, and local desktop drives. Consistent management solutions are often siloed. Isolated operations prevent you from achieving a 360-degree view of individuals and their community.

A campus-wide Constituent Relationship Management (CRM) system will enable cross-departmental collaboration and bring together your data in a single, unified platform.

RECRUITING AND ADMISSIONS

In higher education, we work with our customers throughout the student lifecycle: from recruiting and admissions to student success and alumni relations. Many institutions require visibility into potential students who are interested in their programs and offerings. Wipro helps with a lead management and conversion solution built on Salesforce for graduate admissions and recruiting.

Enrollment & Engagement:

  • Prospect 360
  • Marketing Automation
  • Monitor Progress
  • Mobile Solutions
  • Onboarding

STUDENT SUCCESS

Today’s students expect more from technology. They expect a personalized experience, tailored to their needs. Get the tools you need to deliver exceptional student experiences with Wipro’s award-winning Student Community Lightning Bolt. This community template comes with a pre-built UI with a modern look and feel and can be scaled to your entire student body.

Student Engagement & Success:

  • Student Community
  • Data Architecture
  • Lifecycle
  • Custom Development
  • Marketing Cloud
  • Einstein Analytics

ALUMNI & ADVANCEMENT

Institutional advancement takes an integrated approach to engaging constituents through alumni relations, marketing and communications, and fundraising. Advancement Offices maintain the closest version of a single source of truth about a constituent, including history, graduation dates, interests (collected from surveys), and other customer intelligence to solicit a fairly narrow call to action: make a gift.

Advancement:

  • Marketing Cloud
  • HEDA+Pardot
  • Custom Development
  • Corporate Relations
  • Einstein Analytics

Higher Ed Solutions

Higher Ed Faculty Experience Lightning Bolt

The Faculty Experience Bolt provides Faculty members a robust digital experience to build a personal brand while making impactful connections with Students, peers and the public.

This state-of-the-art solution was built in partnership with Georgetown University as part of a Faculty360 and Hoya360 initiative to transform the way their faculty and students engage with one another and the world at large. And now, the Wipro Student Experience is available to the broader Higher Education ecosystem.

Higher Ed Student Experience Lightning Bolt

The Wipro Higher Ed Student Experience transforms the often disjointed and challenging journey to Graduation Day into a cohesive, consumer-grade digital experience that is unrivaled in today’s marketplace. Armed with the tools and resources needed to not only survive, but thrive, Students are able to clearly see the entire picture – from their academics and social media to financials and campus events – all in one place.

This state-of-the-art solution was built in partnership with Georgetown University as part of a Faculty360 and Hoya360 initiative to transform the way their faculty and students engage with one another and the world at large. And now, the Wipro Student Experience is available to the broader Higher Education ecosystem.

Closing the Student Experience Gap

Taking the Student Experience to a Whole New Level
Closing the Student Experience Gap

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