Reimagine Education for a Changing World
Personalize constituent experiences throughout the university lifecycle
Our Take
Experience and Adoption Guided by Strategy and Change Enablement
Constituent information can be scattered across a variety of systems, spreadsheets, and local desktop drives. Consistent management solutions are often siloed. Isolated operations prevent you from achieving a 360-degree view of individuals and their community.
A campus-wide Constituent Relationship Management (CRM) system will enable cross-departmental collaboration and bring together your data in a single, unified platform.
RECRUITING AND ADMISSIONS
In higher education, we work with our customers throughout the student lifecycle: from recruiting and admissions to student success and alumni relations. Many institutions require visibility into potential students who are interested in their programs and offerings. Wipro helps with a lead management and conversion solution built on Salesforce for graduate admissions and recruiting.
Enrollment & Engagement:
- Prospect 360
- Marketing Automation
- Monitor Progress
- Mobile Solutions
- Onboarding
STUDENT SUCCESS
Today’s students expect more from technology. They expect a personalized experience, tailored to their needs. Get the tools you need to deliver exceptional student experiences with Wipro’s award-winning Student Community Lightning Bolt. This community template comes with a pre-built UI with a modern look and feel and can be scaled to your entire student body.
Student Engagement & Success:
- Student Community
- Data Architecture
- Lifecycle
- Custom Development
- Marketing Cloud
- Einstein Analytics
ALUMNI & ADVANCEMENT
Institutional advancement takes an integrated approach to engaging constituents through alumni relations, marketing and communications, and fundraising. Advancement Offices maintain the closest version of a single source of truth about a constituent, including history, graduation dates, interests (collected from surveys), and other customer intelligence to solicit a fairly narrow call to action: make a gift.
Advancement:
- Marketing Cloud
- HEDA+Pardot
- Custom Development
- Corporate Relations
- Einstein Analytics
Higher Ed Solutions
The Faculty Experience Bolt provides Faculty members a robust digital experience to build a personal brand while making impactful connections with Students, peers and the public.
This state-of-the-art solution was built in partnership with Georgetown University as part of a Faculty360 and Hoya360 initiative to transform the way their faculty and students engage with one another and the world at large. And now, the Wipro Student Experience is available to the broader Higher Education ecosystem.
The Wipro Higher Ed Student Experience transforms the often disjointed and challenging journey to Graduation Day into a cohesive, consumer-grade digital experience that is unrivaled in today’s marketplace. Armed with the tools and resources needed to not only survive, but thrive, Students are able to clearly see the entire picture – from their academics and social media to financials and campus events – all in one place.
This state-of-the-art solution was built in partnership with Georgetown University as part of a Faculty360 and Hoya360 initiative to transform the way their faculty and students engage with one another and the world at large. And now, the Wipro Student Experience is available to the broader Higher Education ecosystem.
Closing the Student Experience Gap
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