01.
Manufacturing

Helping manufacturers deliver products in completely new ways

With Appirio, manufacturers can collaborate with partners and customers to involve them in the innovation process

Our take

Integrated value through the entire supply chain

The whole manufacturing industry is changing. It needs to automate and digitize equipment to learn more about how customers and partners use and maintain equipment.

In addition to delivering robust equipment, manufacturers must now provide service-based products to ensure uptime and productivity of machines. Understanding and acting on data generated from equipment is key to maintaining competitive advantage. Designing services to tap into data is essential in today’s marketplace.

Appirio works with manufacturers as one team to design and deploy digital solutions that empowers employees to provide support that delights customers and partners. Whether it is helping customers diagnose a problem or helping partners deliver the right spare part at the right time, Appirio can help design the software platform backbone of your service programs.

Our Manufacturing solutions combine Manufacturing Cloud, Service Cloud and Marketing Cloud with the power of Einstein Analytics, AI, and IoT to connect data and create actionable insights the drive real business value.

Automotive

The Automotive industry continues its rapid transformation amid increasing regulations and shifting customer tastes. A top priority is keeping an accurate pulse on customer demand fluctuations… in real-time.

Go from being an industry player to a market force

Knowing what customers want at every touchpoint, in real-time, is the key to gaining an edge in the age of hyper-competition. At Appirio, we help you define your strategic direction and implement innovative digital platforms to make your organization more agile and interconnected.

Achieve enterprise-wide growth in Industry 4.0

Use AI-powered insights and IoT to monitor equipment in real-time and predict problems before they happen. Create and manage strategic supply chains that optimize scheduling and forecasting to sustainably cut costs and concentrate investment in the areas driving your business transformation.

01.
Right Part / Right Place
  • Warranty and Quality Management
  • Customer Intelligence
  • Vendor & Customer Support
  • Forecasting
02.
Connected Worker-Supplier-Customer experiences
  • Opportunity Management
  • Cross-cloud integration
  • Data integration & Einstein Analytics

Aero / Defense

The Aero / Defense industry faces greater challenges managing rising operational costs with shrinking budgets, juggling infrastructure and MRO (Maintenance, Repair, and Overhaul) issues with the ever-increasing complexity of the global supply chain. Consistent, high-quality parts and service are essential to meeting safety requirements.

Appirio has experience guiding aerospace companies and defense contractors safely through imperative and intense digital transformation of employee roles, the supply chain, and supplier networks.

01.
Right Part / Right place
  • Warranty and Quality Management
  • Customer Intelligence
  • Vendor & Customer Support
  • Forecasting
02.
Connected Worker-Partner-Customer experiences
  • Opportunity Management
  • Cross-cloud integration
  • Data integration & Einstein Analytics

Industrial and Process Manufacturing

Industrial and Process manufacturers rely on a tightly connected ecosystem of supply chain partners. Continuous innovation across the entire value chain delivers superior customer experiences.

Appirio guides Industrial and Process Manufacturers rapidly through intense digital transformation so that workers can collaborate with supply chain partners.

01.
Integrated Supply Chain
  • Warranty and Quality Management
  • Customer Intelligence
  • Vendor & Customer Support
  • Forecasting
02.
Connected Worker-Partner-Customer Experiences
  • Opportunity Management
  • Cross-cloud integration
  • Data integration & Einstein Analytics

Industry Solutions

Warranty Management Lightning Bolt

Warranty management is a critical part of doing business for every manufacturer. As an assurance of the quality of product delivered, it is largely seen as a cost of doing business. However, when done well, warranty management can generate aftermarket service revenue, enable cost competitiveness, build customer loyalty, and ultimately become a differentiator for your brand.

Existing warranty management solutions are fragmented across multiple legacy applications, often unable to integrate with modern, cloud-based service and sales solutions. This creates siloed and disconnected experiences for both front and back office stakeholders including partners, dealers, suppliers, technicians, and ultimately consumers.

Appirio's Warranty Management Bolt simplifies the entire warranty lifecycle by automating processes for OEMs and enabling real-time access to all stakeholders in the warranty process - product management, sales, service, claims management and more.

Discover how Appirio empowered Cargotech employees to work better together and deliver amazing customer experiences.

Discover how Appirio empowered Cargotech employees to work better together and deliver amazing customer experiences.

Let’s talk about your goals

Talk to a Manufacturing expert