Cloud Sync
Cloud Sync keeps your Salesforce contacts and calendars in sync with Google Apps to ensure you never dial the wrong number or miss another appointment.
Buy NowCloud Sync
Appirio Cloud Sync keeps Salesforce and Google connected. Bundled in a single package, Cloud Sync offers easy setup and administration, syncing both contacts and calendars.
Sync up to 5,000 contacts
Sync calendar events one month in the past and up to three months in the future
Configure and monitor multiple user accounts from any admin login
Pay just $4/user/per month. And only pay for employees who use Cloud Sync
Cloud Sync FAQs
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Within the Salesforce application, your Salesforce Organization ID can be found under: Setup > Administration Setup > Company Profile > Company Information.
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- Go to our Salesforce AppExchange listing and click "Get it now" http://appexchange.salesforce.com/listingDetail?listingId=a0N30000004cg4GEAQ
- During the installation process, you’ll login to Salesforce.com to review Appirio Cloud Sync terms and conditions, review the package contents, accept, and install the application.
- After completing the installation, follow the instructions to complete the Admin setup and the sync configuration.
- Additional information can be found on the support portal.
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Yes, with the new open authorization functionality, you can now use Cloud Sync with your personal Gmail account.
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No, however, Appirio CloudFactor does provide the ability to manually record emails.
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Yes, Cloud Sync for Tasks is currently in Beta, if you would like to access this feature, please email cloud@appirio.com.
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No. Cloud Sync will sync all events from Google to Salesforce. Cloud Sync will mark these as private events in Salesforce. Private events will display as busy when others check on the user’s availability. However, the details are not displayed as per Salesforce access control rules for private events. This requires Salesforce configuration. Contact support@appirio.com for more information.
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For technical issues, please contact support@appirio.com. For general inquiries, please contact cloud@appirio.com
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Yes, this is controlled by restricting access to which profiles have access to the Cloud Sync administration page that is installed into the Salesforce org with the Cloud Sync AppExchange package. This can be set at install time by giving access to all users, only administrators, or selecting specific profiles to access the application, or it can be done later through profile configuration. For instance, it's possible to make Cloud Sync available as a tab by editing the Custom Tab settings on a profile and including Appirio Cloud Sync. Similarly, Appirio Cloud Sync can be exposed as an application by exposing it via the Custom App settings on a profile.
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No, you can only use Cloud Sync to sync one Google Domain to Salesforce.
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No, you should be all set, once your subscription has been upgraded. If you are having technical issues, please contact support@appirio.com.
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As many users as you like for the 30 day period.
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No, Cloud Sync will only sync the standard Salesforce objects.
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No, Cloud Sync only syncs the following fields; it can't support custom fields:
- Id
- Owner Id
- First Name
- Last Name
- Description
- Is Deleted
- Last Modified Date
- Phone
- Home Phone
- Mobile Phone
- Fax
- Mailing Street
- Mailing City
- Mailing State
- Mailing Postal Code
- Mailing Country
- Title
- Account Name