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Meet NiGEL: The Conversational Salesforce Bot

NiGEL, the Next Generation Engagement Layer, is an interactive mobile application that works with business applications – Salesforce, Google, Workday and more. This gives users a vision and process for interacting with their core business systems, using pure conversational interfaces — to accomplish what, today, requires complex user experiences and user interfaces.

Human computer interaction without a visual interface is an emerging field, and Gartner, one of the world’s leading research and advisory firms, has made the bold prediction that by 2020, 30% of all web browsing sessions will be done without a screen.

The ubiquitous presence and growing intelligence of voice assistants like Alexa, Siri, and Google Home are making this a key capability that innovative companies need utilize to be ahead of their competition – not only for their customers but – for the future of their workforce.

A critical tenet for providing a great worker experience is to provide consumer-grade technology to our workers. Conversational interfaces are the future of consumer technology and must be the future of business technology.

NiGEL: Full Demo

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