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CLOUD MANAGEMENT

Appirio’s Cloud Management service extends the capabilities of internal teams with subscription-based access to cloud expertise and ready-made technology solutions based on thousands of cloud projects. We deliver advice, customization support, enhancements, and system administration, all for
a simple, fixed annual fee.

Cloud Management subscription includes:

Enhancements & Support

– Delight users by quickly resolving priority issues and enhancement requests

– Cost-effective and high quality resolutions; leverage best practice assets from 1000+ cloud projects that are adapted for you

System Administration

– Quickly resolve users first-level support questions

– Extend your team with experienced admin resources without cost and time of recruiting and retaining for peak demand

Cloud Management
for Workday

Our full-service Workday Administration team provides day-to-day management of your Workday implementation, including:

  • User provisioning and deprovisioning
  • Basic tenant management and a user helpdesk
  • Configuration of all aspects of Workday
  • Management of standard functionality

Cloud Management
for Salesforce

Our team of certified Salesforce experts will help you get the most out of Salesforce.com and minimize risk. Services include:

  • Enhancement releases built on user stories and organized into sprints and managed releases
  • Technical support for custom code, applications, and integrations
  • Reviews and oversight for quality and risk. Each customer is given a Cloud Management lead to help turn business problems into technical solutions.

Cloud Management
for Cloud Apps
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Our Cloud Management teams are experts at managing cloud applications that are critical for your business success, including:

  • Google for Work
  • Medallia
  • Cornerstone
  • FinancialForce
  • Informatica
  • Cast Iron
  • and many more

Find Out How We Can Help

If you’re ready to find out more about how Appirio can help energize your workers, your customers, and your business with a different experience, let’s talk.

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